Question 1

Who can become a Referral Agent?

Accepted Answer

Any South African resident aged 18 or older who can verify their identity and sign the Referral Partner Agreement. No sales experience or qualification is required.

Question 2

How do I earn commission?

Accepted Answer

You earn commission when a referral you submit is verified, allocated to one of our business partners and meets the agreed commission requirements for that industry.

Question 3

What is a Qualified Referral?

Accepted Answer

A Qualified Referral is a person who has requested a product or service, agreed to be contacted, supplied correct contact details, meets the qualification criteria and has not previously been referred.

Question 4

How do I know my referral was successful?

Accepted Answer

Every referral is tracked in your dashboard with a live status. You are notified as it moves from Received through to Successful and Commission Paid.

Question 5

How are commissions paid?

Accepted Answer

Commissions are approved by Referral Agents and paid electronically into the bank account on your agent profile. Every payment appears on your commission statements.

Question 6

How long does payment take?

Accepted Answer

Payment timelines depend on the industry and the partner's commission requirements. Once a commission is approved it is included in the next payment run.